General

Is getting started at Wagmo easy? Are any integrations required?

Getting started with Wagmo is simple for employers and benefits administrators. With a simple integration file and guaranteed issue/group Wellness rate, all benefit platforms can easily add Wagmo to your lineup, and our team provides full support for a smooth implementation and open enrollment. Opted-In employees can quickly activate and utilize their pet wellness plan, making the onboarding process hassle-free.



How are pet wellness plans and pet insurance different? Do employees need both?

Pet wellness plans and pet insurance are different but work together.

Wellness plans pay employees back for everyday pet expenses like vaccines, scheduled vet visits, bloodwork, grooming, and more. Employees can be reimbursed up to $1100 per pet, per year, giving them a valuable tool to manage household finances and offset the rising cost of human healthcare while encouraging the best care for their beloved animals.

Pet insurance offers coverage for unexpected and emergency costs including accidents and certain types of diseases such as cancer.

Finally and importantly, Wagmo Wellness plans are available in all 50 states and have no restrictions for age, breed or pre-existing conditions, whereas pet insurance is not available in every state and may have a number of requirements based on the policy type.



Are Wagmo Wellness plans available everywhere? Internationally, too?

Wagmo Wellness plans are available to use in all 50 U.S. states with any veterinarian or service provider. For international employees, unfortunately, Wagmo hasn't gone worldwide just yet and is only available for U.S based pet parents.



Are there any restrictions for my pet under a Wagmo Wellness plan?

There are no restrictions for age, breed or pre-existing condition and, while we love all pets at Wagmo, our plans are currently limited to just dogs and cats.



How are claims submitted? Will employees have questions about how it works?

No, we've got you. Employees are free to use any veterinarian or provider around the country for pet wellness services covered by the plan. Then, just take a picture of the receipt, upload the photo to file a claim, and funds are reimbursed in 24 hours or less via Venmo, PayPal or bank transfer. Whichever works best for the employee. Rest assured, dedicated Wagmo support and claims specialists are also available if any questions come up.



Besides pet wellness, what makes Wagmo an important benefit for employees?

Helping employees plan for routine pet care expenses helps them better manage the household budget and offers a powerful incentive for keeping their pets in the best possible health. Being able to rely on reimbursement for everyday pet care costs also means employees don't have to weigh one decision over another simply to pay to keep pets healthy. So, in addition to improved financial wellbeing, your employees will appreciate the ability to provide for their furry family members without adding stress to their lives.



Who will I partner with to get Wagmo in place for my employees?

Wagmo has a dedicated Partner Success team that will work closely with you through launch and beyond for a seamless experience.